Question 1

What is a clinical neuropsychologist?

Accepted Answer

A clinical neuropsychologist is a registered psychologist with specialist training in how the brain supports thinking, memory and behaviour. Dr Anita Panayiotou is an endorsed Clinical Neuropsychologist with the Psychology Board of Australia, with more than 15 years of experience supporting adults and older adults with memory concerns, neurological conditions and age-related health challenges.

Question 2

Who can make a referral?

Accepted Answer

Referrals are welcome from General Practitioners, specialists, allied health professionals, aged care providers, hospitals, health services, family members and carers, and self-referring individuals.

Question 3

How do I make a referral?

Accepted Answer

Complete the referral form on the Make a referral page, or email info@neurosystems.com.au or call 0493 914 815 if you would prefer to discuss the referral first. Please do not include sensitive clinical documents in the form — reports and medical records can be sent securely by email once the referral is confirmed.

Question 4

What happens after a referral is received?

Accepted Answer

We will be in touch to confirm the most appropriate assessment or consultation pathway for the referral. If any part of the referral needs clarification, we will contact you before proceeding.

Question 5

Who do you see?

Accepted Answer

Adults and older adults experiencing memory concerns, neurological conditions, mental health concerns, and age-related health challenges, as well as families, carers, health professionals and organisations.

Question 6

Where do appointments take place?

Accepted Answer

Appointments are available in person in Melbourne, or by Telehealth Australia-wide. Home or residential care visits can also be requested as an appointment preference when making a referral.

Question 7

What services are available?

Accepted Answer

Memory Rehabilitation, Clinical Consultation, Focused Cognitive Assessment, Decision-Making Capacity Assessment, Comprehensive Neuropsychological Assessment, as well as Clinical Supervision for psychologists and health professionals.

Question 8

What is a decision-making capacity assessment?

Accepted Answer

A decision-making capacity assessment is an independent, evidence-based assessment of a person's capacity to make a specific decision at a specific time. It can cover financial decisions, medical treatment decisions, accommodation and residential care decisions, guardianship and administration matters, advance care planning, and other significant personal decisions. Comprehensive reports are provided for individuals, families and health professionals.

Question 9

How much does an assessment or consultation cost?

Accepted Answer

Fees reflect the specialist nature and complexity of clinical neuropsychology work and are in line with the Australian Psychological Society National Schedule of Suggested Fees. See the Fees page for current pricing for each service. Decision-making capacity assessments are quoted individually depending on the complexity of the referral, records review requirements and reporting needs — a tailored quote is provided following an initial discussion.

Question 10

Is a written report included?

Accepted Answer

Yes. Assessments include a written report — a summary report for focused cognitive assessments, and a detailed written report for comprehensive neuropsychological assessments and capacity assessments, along with a feedback session and recommendations where applicable.

Question 11

How long will it take to get an appointment?

Accepted Answer

Availability varies with demand. Submit a referral or get in touch by email or phone and we will let you know current wait times and the earliest available appointment.

Question 12

Can I ask a question before referring?

Accepted Answer

Absolutely. If you are unsure which service is most appropriate, email info@neurosystems.com.au or call 0493 914 815 to discuss the referral first.

Frequently asked questions.